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You are here > Home > FAQ
Do you have minimum order quantity requirement?
Is this a wholesale only website?
How can I get tracking numbers for my orders and track the update status of my order?
What kind of Payment method do you accept?
Can I fax my orders? Do you have order form available?
Do you take special large quantity orders on the items listed on your website?

Do you have minimum order quantity requirement?
No, you can order any quantity you wish.  However the total value of your order has to meet minimum amount requirement: $100.00 US dollars.
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Is this a wholesale only website?
Yes, this is an online wholesale website.  The minimum order amount is $100 US dollars.
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How can I get tracking numbers for my orders and track the update status of my order?
To track the status of your orders or get tracking numbers, please log in your account and on the left hand side of the screen, you will see "Order Status".  When you click on that, a list of your orders will show up. If your order has been shipped out, you will see a tracking number on the order form. Clicking on the tracking number will pop-up UPS (or other carriers) tracking window which tells you the update shipping status.
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What kind of Payment method do you accept?

Payment can be made to us using one of the following methods:

  • By Credit Card: Visa, Mastercard, Amex and Discover
    Any attempt to use stolen credit cards or credit card numbers will be reported to the FBI or the RCMP. We will supply the authorities with information needed to prosecute the thief.
  • Send us Money Order or Cashier´s Check  to our USA head office
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Can I fax my orders? Do you have order form available?
Yes, you can place orders via fax .
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Do you take special large quantity orders on the items listed on your website?
Yes, we do. Please allow about 30 ~ 60 days to complete the order. 30% of the total invoice of the special order amount has to be pre-charged and non-refundable as the deposit for special orders. Please contact us for more information or certain request on special orders either by email, feedbacks on our website, or by phone and fax.
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